Support

We offer several ways to get help, ask questions, and provide feedback for Rackspace Spot.

Community Support (Recommended for Technical Questions)

Our primary support channel for technical questions, how-to guidance, feature requests, and general discussion is through our GitHub Discussions forum.

Visit Rackspace Spot GitHub Discussions

This is the best place to:

• 🧑‍💻 Get Help: Ask the community and Rackspace team members for assistance with technical issues.
• ❓ Ask "How do I?": Learn how to use specific features or achieve certain configurations.
• 💡 Request Features: Share your ideas for improving Rackspace Spot.
• 💬 General Discussion: Chat about your experiences and use cases.
• 🙌 Show and Tell: Showcase projects you've built using Rackspace Spot.

Email Support (Billing & Account Issues)

For specific issues related to billing, account access, or other non-technical administrative matters, please contact us via email:

product@spot.rackspace.com

Please provide as much detail as possible regarding your issue.

Note: While email support is available, response times may be slower than community discussions for technical topics. We encourage using GitHub Discussions for most technical inquiries.